Job Introduction

Role Title: Transformation Business Designer

Location: Leeds (Hybrid – 2 days per week on site)

Contract: Permanent

Working Pattern: Full Time

Salary: £55,000 + 

Help shape the future of our mutual organisation 

We're looking for a Transformation Business Designer to play a key role in shaping and delivering meaningful and transformational change across our organisation. As we continue an ambitious transformation journey, you'll work across business and technology teams to identify opportunities, solve complex challenges, and design future state strategic business outcomes that create lasting value for our members and colleagues.

You'll have the opportunity to make a genuine impact within a purpose-led mutual organisation undergoing significant change. Working with passionate colleagues, you'll help deliver improvements that benefit our members, our people, and the future of our business

As our new Transformation Business Designer, you will also:

• Lead discovery activities to understand business challenges, opportunities and future needs
• Design future-state business capabilities, operating models and service improvements. 
• Facilitate workshops that bring stakeholders together around priorities, outcomes and solutions. 
• Develop business blueprints, capability maps and transformation recommendations. 
• Identify opportunities to improve efficiency, member outcomes and organisational effectiveness. 
• Bring curiosity and provide insight, analysis and recommendations to support strategic decision-making. 
• Work collaboratively with Product Owners, business leaders and delivery teams to shape transformation priorities. 
• Identify risks, dependencies and opportunities across multiple change initiatives. 
• Champion a member-first, value-driven approach to change and continuous improvement.

We are looking for:

• Experience in business design, strategic thinking, business analysis, organisational improvement or transformation roles. 
• Strong stakeholder engagement, facilitation and influencing skills. 
• The ability to think strategically while delivering practical value driven outcomes. 
• Experience working in complex, fast-changing environments. 
• A collaborative mindset and passion for improving member and business outcomes.
• A curios mindset to identify the best in class solutions to drive value for our members

We welcome applicants from all backgrounds, and we encourage you to apply even if you feel you do not match 100% of the technical requirements. We celebrate diversity, promote inclusivity and strive to create a work environment which ensures everyone can be heard.

In return, we can offer you:

• Discretionary on-target bonus of 10%. Up to a max 20% based on performance
• 11% pension contribution (3% from you, 8% from us – optional additional matched 3% contributions, e.g. 6% from you, 11% from us)
• 25 days annual leave. Flexible public holidays and option to buy/sell additional leave
• Private Medical Cover
• Car Salary Sacrifice scheme
• 6x salary death in service
• Holistic health and wellbeing support package
• A truly flexible hybrid-working arrangement 
• A culture that promotes inclusivity, wellbeing and rewards hard work

Who We Are

Medical Protection Society (MPS) is the world’s leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of over 350,000 Members around the world.

We are a not-for-profit organisation, meaning our Members’ premiums are kept safe should our Members require support for complaints or claims arising from professional practice, or invested into bettering the organisation, our colleagues and our products.

Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit Members and the wider healthcare professions. 

To do this, we need colleagues who are trusted and supported to deliver their best work, whether that be through leadership development, fully-funded training courses or peer-to-peer support. We want our colleagues to feel empowered enough to deliver positive change, display ambition to push themselves and are determined when faced with a challenge, whilst ensuring our Member’s best interests are at the core.

Next Steps

If you are interested in finding out more, looking for a new role and want to join an organisation that truly values its employees, take a look at the role profile to find out more about the role to apply.

Medical Protection Society