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People and Culture Adviser

Job Introduction

Are you a HR professional dedicated to creating positive employee relationships and fostering a strong company culture? Medical Protection Society (MPS) is looking for an experienced People and Culture Adviser to join their collaborative and passionate People & Culture Operations team.

As the People and Culture Adviser at MPS, you will provide expert employee relations and advisory services to leaders, conduct policy reviews as well as support on project work, wellness and DE&I initiatives. You will also report on essential people metrics and organisational data to drive performance improvements, facilitate strategic decision-making, and proactively manage potential people-related risks. Your role will involve coaching and supporting leaders to enhance their confidence and ability for self-sufficiency, creating high-performing and engaged teams.

This exciting opportunity is perfect for individuals who excel in navigating colleagues through periods of change, possess the proficiency to manage formal employee relations processes confidently and provide quality advisory services.

Role Responsibility

  • Provide proactive advice and support to leaders on a wide range of employment issues, including sickness absence, performance management, disciplinaries, grievances, and maternity, ensuring alignment with policies and procedures.
  • Act as a trusted Adviser for day-to-day P&C activities, offering expert guidance to leaders on all People-related enquiries.
  • Support P&C operational and cyclical activities such as performance reviews, salary evaluations, talent planning, contributing to a high-performing organisational culture.
  • Foster colleague well-being and promote diversity, equity, and inclusion through an inclusive leadership approach, creating a supportive and inclusive work environment.
  • Empower MPS leaders through coaching on effective leadership, including handling employee relations, to cultivate high-performing and diverse teams
  • Develop progressive people policies compliant with evolving employment laws, fostering fairness to the benefit of colleagues and MPS.
  • Drive the design and execution of a robust People Policy framework for effective risk management, promoting fairness, transparency, and alignment with MPS’ values.
  • Utilise data analytics to derive insights and drive informed decisions, enhancing business performance and people metric trends.
  • Proactively identify and address emerging people risks ensuring consistent, positive outcomes and protect MPS’ operations and financial security.

The Ideal Candidate

The ideal candidate will possess a deep understanding and passion for employee relations, with a proven ability to apply them effectively in a professional setting. Previous experience supporting contact centre teams would be advantageous, as well as a strong background in interpreting and applying UK employment legislation and managing policies.

You will be adept at coaching managers to operate autonomously, whereby they feel confident and empowered to do so. You will need the ability to thrive in fast-paced, evolving environments, showcasing resilience and productivity.

We welcome applicants from all backgrounds, and we encourage you to apply even if you feel you do not match 100% of the technical requirements. We celebrate diversity, promote inclusivity and strive to create a work environment which ensures everyone can be heard. 

Package Description

  • Up to 15% discretionary annual bonus
  • 11% pension contribution (3% from you, 8% from us optional additional matched 3% contributions, e.g. 6% from you, 11% from us)
  • 25 days annual leave plus flexible bank holidays (option to buy/sell 5 days)
  • Private Medical Cover
  • Career development and progression opportunities – 22% of our vacancies in 2023 were filled internally
  • A truly flexible hybrid-working arrangement (take a look at below to find out more about how we work)
  • A culture that promotes inclusivity, wellbeing and rewards hard work
  • Paid volunteering day
  • Car Salary Sacrifice scheme
  • Healthcare cash plan
  • 6x salary death in service
  • A personal GP service enabling you to get a video consultation with a NHS-registered private GP
  • Employee Assistance Programme
  • A range of shopping discounts from major high-street retailers

About the Company

The Medical Protection Society Ltd (MPS) is the world’s leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of almost 300,000 members around the world.

We are a not-for-profit organisation, meaning member’s subscriptions are either invested into bettering the organisation, colleagues and products, or kept safe should members require support for complaints or claims arising from professional practice.

Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit members and the wider healthcare professions.

To do this, we need colleagues who are trusted and supported to deliver their best work, whether that be through leadership development, fully funded training courses or peer-to-peer support. We want colleagues to feel empowered to deliver positive change, display ambition to push themselves and be determined when faced with a challenge, whilst ensuring members best interests are at the core.

Medical Protection Society


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