Job Introduction

We are looking for a highly capable Legal Panel Consultant to support the effective management and oversight of our external global legal partners, operating across multiple geographies. This role plays a critical part in ensuring that third-party legal services are delivered to a high standard, aligned with organisational expectations, regulatory requirements, and with a strong focus on fair and consistent member outcomes.

Working closely with senior internal stakeholders, you will contribute to the development and execution of a robust legal panel management strategy. You’ll combine technical legal expertise with strong analytical and stakeholder management skills to monitor performance, drive continuous improvement, and ensure value for money across all external legal engagements.

This is a dynamic, cross-functional role offering the opportunity to influence service delivery, strengthen governance frameworks, and enhance operational efficiency. You will also help embed best practices across the division, ensuring that legal panel arrangements consistently support cases and claims handling excellence and a trusted member experience.

Role Responsibility

• Support the delivery and continuous improvement of the legal panel management strategy, ensuring adherence to service standards and audit frameworks 
• Provide technical legal support and guidance across the Operations Division, helping to build capability and promote best practice 
• Assist in the onboarding, monitoring, and performance management of third-party legal suppliers, ensuring compliance with contractual, legal, and regulatory requirements 
• Conduct and support risk-based audits of external legal providers, identifying control weaknesses and recommending improvements 
• Produce and analyse management information (MI) on supplier performance, spend, and trends to inform decision-making and governance 
• Collaborate with internal stakeholders and procurement to ensure effective contract management and alignment with commercial objectives 
• Support delivery of projects and initiatives related to legal panel management, ensuring outcomes are achieved on time, within budget, and to quality standards 
• Identify risks and issues relating to third-party legal services, escalating appropriately and supporting mitigation strategies

The Ideal Candidate

• Fully qualified and regulated legal professional (e.g. SRA or CILEX registered), with strong knowledge of legal processes and legislation 
• Proven experience in cases and/or claims handling, with a solid understanding of operational policies and procedures 
• Strong analytical capability, with experience interpreting data, identifying trends, and providing actionable insights 
• Excellent stakeholder engagement skills, with the ability to influence and build effective working relationships internally and externally 
• Confident communicator with strong presentation skills, able to convey complex information clearly and effectively 
• Highly organised and able to manage competing priorities in a fast-paced environment 
• Experience in audit, supplier management, or working within a regulated or insurance environment (desirable) 
• Commitment to continuous improvement, with the ability to identify efficiencies and enhance processes across legal panel management

Package Description

Alongside a competitive salary, you will also receive:

• Discretionary on-target bonus of 10%. Up to a max 20% based on performance
• 11% pension contribution (3% from you, 8% from us – optional additional matched 3% contributions, e.g. 6% from you, 11% from us)
• 25 days annual leave. Flexible public holidays and option to buy/sell additional leave
• Private Medical Cover
• Car Salary Sacrifice scheme
• 6x salary death in service
• Holistic health and wellbeing support package
• A truly flexible hybrid-working arrangement 
• A culture that promotes inclusivity, wellbeing and rewards hard work

About the Company

The Medical Protection Society Ltd (MPS) is the world’s leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of almost 300,000 members around the world.

We are a not-for-profit organisation, meaning member’s subscriptions are either invested into bettering the organisation, colleagues and products, or kept safe should members require support for complaints or claims arising from professional practice.

Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit members and the wider healthcare professions.

To do this, we need colleagues who are trusted and supported to deliver their best work, whether that be through leadership development, fully funded training courses or peer-to-peer support. We want colleagues to feel empowered to deliver positive change, display ambition to push themselves and be determined when faced with a challenge, whilst ensuring members best interests are at the core.

Medical Protection Society