Job Introduction

The International Case Management Assistant role reports into an operational team leader and is responsible for providing administrative and case management related  support to our Medicolegal/Dentolegal consultants and our international Case Managers.

Role Responsibility

The successful candidate will be responsible for providing day to day support on a wide variety of case management.

Duties include:

• Providing assistance and support with all case management – including liaising with members and panel lawyers; undertaking file-associated tasks.
• Drafting correspondence and documents to members, sending letters of instruction to panel lawyers and experts.
• Liaising with members, solicitors and colleagues via various methods.
• Attending team meetings and keeping up to date with what's happening across the team.

The Ideal Candidate

In order to be considered for this role you should have some administration experience, ideally this will come from a regulatory, legal, medical or insurance organisation but we will consider strong experienced administrators from other backgrounds.

This is a complex administrative role and you will be supporting with some important matters so attention to detail, accuracy, communication skills and strong IT literacy are key.

Package Description

• 12% company pension contribution (3% from the individual)
• Annual bonus scheme up to 10% (for permanent roles)
• Private Medical Insurance
• Health Care Cash Plan
• 25 days annual leave, plus bank holidays

About the Company

Medical Protection Society (MPS) is the world’s leading protection organisation for doctors, dentists and healthcare professionals. We protect and support the professional interests of more than 300,000 members around the world, in countries as diverse as the United Kingdom, South Africa and Hong Kong.
We strive to be much more than a last line of defence by being at our members’ side at every step, offering support, advice and world-class defence. Membership provides access to expert advice and support together with the right to request indemnity for complaints or claims arising from professional practice.
We continue to invest in our team to ensure that we are delivering the best possible service for members. This was recognised in 2016 when we were awarded an Investors in People Silver award

Medical Protection Society