Job Introduction

MPS are embarking on our ‘New World’ strategy, designed to help us be better, bolder and drive our business forward for our members. As part of this strategy, we have an exciting opportunity for IT Platform Engineer’s to join our Infrastructure and Operations team.

You'll  design, build, and maintain the infrastructure and platforms that power our organisation’s applications and services. You will ensure our systems are scalable, secure, and optimised for peak performance to support seamless business operations. 

A key focus of this role is creating and managing an Internal Developer Platform (IDP) that streamlines software delivery. You’ll work closely with software engineering, DevOps, and IT teams to integrate and optimize platform solutions, while maintaining infrastructure reliability, security, and scalability to meet organisational goals and performance metrics. 

If you’re passionate about building robust platforms that empower teams and drive business success, we want to hear from you. 

Role Responsibility

As our new IT Platform Engineer, you will also:

• Track and manage reliability performance against agreed SLOs, in partnership with IT monitoring teams or other stakeholders, and ensure systems continue to meet SLOs over time 
• Provide expert knowledge on reliability approaches, to ensure our organisation achieves its goals and roadmap for reliability
• Simplify the complexities of modern software delivery, enhancing developer productivity, and aligning development practices with business objectives
• Develop and automate deployment pipelines & API’s to streamline application delivery
• Use infrastructure platforms to reduce technical (infrastructure) debt, simplify and automate IT infrastructure, whether it is in the cloud, on-premises or edge.

The Ideal Candidate

We are looking for:

• Familiarity or experience with Agile/DevOps/DevSecOps and platform engineering
• Knowledge of platform & IT management practices and certifications (ITIL, Agile, DevOps, SRE). 
• Knowledge of platform tooling and practices (IaC. API’s, Self-service portals, Digital experiencing monitoring
• Experience with monitoring & Observability tools 
• Strong knowledge of scripting and programming languages (IaC APIM etc)

Please view the role profile for the full list of essential and desirable criteria.

About the Company

In return, we can offer you:

• Discretionary on-target bonus of 10%. Up to a max 20% based on performance
• 11% pension contribution (3% from you, 8% from us – optional additional matched 3% contributions, e.g. 6% from you, 11% from us)
• 25 days annual leave. Flexible public holidays and option to buy/sell additional leave
• Private Medical Cover
• Car Salary Sacrifice scheme
• 6x salary death in service
• Holistic health and wellbeing support package
• A truly flexible hybrid-working arrangement 
• A culture that promotes inclusivity, wellbeing and rewards hard work

About the Team

Technology is at the heart of our organisation. It empowers our colleagues to deliver the best-in-class service to our members, whether that be through our systems, platforms and architecture or robust data insights to help influence business decisions. 

It is a very exciting time to get involved in our Technology, Digital and Data (TDD) division, as the team are currently developing new Cloud-based architecture, introducing a new CRM system that will allow for better cross-team collaboration and re-defining our platforms and environments.

How TDD work

We offer a truly-flexible hybrid working arrangement that is centred around our colleagues’ work-life balance. Technology allows us to collaborate effectively regardless of location, but we know sometimes you can’t beat being with your team in-person and our team tends to come on-site once or twice a month. However, we expect this can fluctuate throughout the year depending on our projects and current work. 

Who We Are

Medical Protection Society (MPS) is the world’s leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of almost 300,000 Members around the world.

We are a not-for-profit organisation, meaning our Members’ premiums are kept safe should our Members require support for complaints or claims arising from professional practice, or invested into bettering the organisation, our colleagues and our products.

Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit Members and the wider healthcare professions. 

To do this, we need exceptional colleagues who are trusted and supported to deliver their best work, so we can continue to provide the most trusted, valued and expert protection to members when they need us the most. 

Next Steps

If you are interested in finding out more, looking for a new role and want to join an organisation that truly values its employees, take a look at the role profile to find out more about the role to apply. 

Our Talent Acquisition team are always on hand should you have any questions, are having any technical issues or wish to understand how MPS can support you with your application and interview. You can contact our Talent Acquisition team by emailing careers@medicalprotection.org

Medical Protection Society