Job Introduction

We have an exciting, new opportunity for a Head of Non-Financial Risk to join our Group Risk and Compliance team based in either Leeds or London to help us deliver deep insight with influence to have a real impact!

As our new Head of Non-Financial Risk, you'll be at the forefront of supporting and challenging the identification, assessment and mitigation of operational and strategic risks, promoting operational resilience and a positive risk culture and safeguarding our reputation.

Reporting directly into our Chief Risk Officer, you will be part of the Group Risk and Compliance leadership team and also be partnering the Business Development & Engagement (including Direct Sales & Service) division, fulfilling a Chief Risk Officer type role for the division.

This is a brand new role to MPS and a real opportunity to shape the direction of Group Risk and Compliance team.

Role Responsibility

As our new Head of Non-Financial Risk, you will also:

• Provide strong, inspirational leadership to ensure the training, competence, performance and engagement of the business in all aspects of non-financial risk
• Develop key stakeholder relationships to raise awareness and understanding of risk management and quantification whilst continuing to provide 2^nd line challenge
• Author risk opinions on material business decisions relating to business operations
• Lead risk deep dives into projects/programmes and operational processes
• Promote a positive risk management culture across the organisation
• Oversee the effective operation of the Symbiant risk management system
• Develop non-financial risk KRIs and produce non-financial risk sections of risk reports for the executive and non-executive audiences

The Ideal Candidate

We are looking for:

• Strong knowledge of risk management principles and methodologies including relating to operational resilience
• Senior risk and insurance operations experience within the regulated insurance industry
• Ability to operate and influence at a senior level
• Deep knowledge of IT, cyber security and project/programme risk management (not essential, but desirable)

We welcome applicants from all backgrounds, and we encourage you to apply even if you feel you do not match 100% of the technical requirements.We celebrate diversity, promote inclusivity and strive to create a work environment which ensures everyone can be heard.

We are also open to considering those seeking part-time hours to not limit ourselves from identifying talented individuals who may have other life commitments, such as childcare or caring responsibilities, that may restrict opportunities they can apply for.

Package Description

• Up to 22% discretionary annual bonus
• Annual performance-related pay review
• 11% pension contribution (3% from you, 8% from us optional additional matched 3% contributions, e.g. 6% from you, 11% from us)
• 25 days annual leave plus flexible bank holidays (option to buy/sell additional 5 days)
• Private Medical Cover
• Career development and progression opportunities 22% of our vacancies in 2023 were filled internally
• A truly flexible hybrid-working arrangement (take a look at below to find out more about how we work)
• A culture that promotes inclusivity, wellbeing, and rewards hard work
• Car Salary Sacrifice scheme
• Healthcare cash plan
• 6x salary death in service
• A personal GP service enabling you to get a video consultation with a NHS-registered private GP
• Employee Assistance Programme
• A range of shopping discounts from major high-street retailers

About the Company

About the Team

Our Group Risk and Compliance function is currently undergoing an exciting transition having recently been joined by Chief Risk Officer, Mark Chaplin. Marks vision is to create an established and mature function that drives a greater appreciation and understanding of risk, to add value, ensure our Members are treated fairly and build confidence in our financial sustainability.

This will include driving operational resilience, supporting business transformation and promoting cultural change.

Our GRC colleagues will be building upon their previous successes throughout 2024 and beyond to drive a culture of accountability of risk throughout MPS.

How our Group Risk and Compliance team work

We offer a truly-flexible hybrid working arrangement that is centred around our colleagues work-life balance. Technology allows us to collaborate effectively regardless of location, but we know sometimes you cant beat being with your team in-person and our team tends to come on-site once or twice a week. However, we expect this can fluctuate throughout the year depending on our projects and current work.

Who We Are

Medical Protection Society (MPS) is the worlds leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of almost 300,000 Members around the world.

We are a not-for-profit organisation, meaning our Members premiums are kept safe should our Members require support for complaints or claims arising from professional practice, or invested into bettering the organisation, our colleagues and our products.

Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit Members and the wider healthcare professions.

To do this, we need colleagues who are trusted and supported to deliver their best work, whether that be through leadership development, fully-funded training courses or peer-to-peer support. We want our colleagues to feel empowered enough to deliver positive change, display ambition to push themselves and are determined when faced with a challenge, whilst ensuring our Members best interests are at the core.

Next Steps

If you are interested in finding out more, looking for a new role and want to join an organisation that truly values its employees, take a look at the role profile to find out more about the role to apply.

Our Talent Acquisition team are always on hand should you have any questions, are having any technical issues or wish to understand how MPS can support you with your application and interview. You can contact our friendly Talent Acquisition team by emailing careers@medicalprotection.org

Medical Protection Society