Job Introduction

A 12 month Fixed Term Contract opportunity has arisen for a Claims Manager to join our fantastic Claims Delivery team.

This role directly manages the conduct of pre litigation UK claim files up to an individual value of £750,000 damages as determined by our Claims Assessment team. As Claims Manager you will work as part of a collaborative, co-located team including in-house doctors, litigation solicitors, quantum and costs advisors, claims assistants and support staff. 

You will be responsible for undertaking all necessary investigation (in accordance with the Clinical Disputes Protocol) up to the point of pre action resolution or the service of legal proceedings.

Role Responsibility

• Directly managing a pre action caseload of claims individually worth up to £750,000 damages through to resolution or the service of proceedings.
• Assessing the facts, law, apportionment issues, quantum and likely costs in order to devise and implement a case management and investigative strategy proportionate to the claim.
• Ensuring accurate claims estimates are set and kept up to date.
• Giving direction and input to to Claims Assistants when required.
• Obtaining additional documentary and factual evidence as required from the member(s) and other witnesses
• Commissioning expert reports as required
• Proactively initiating and engaging in settlement negotiations where appropriate
• Provide instructions to internal MPS litigation solicitors to take over conduct of the file when required
• Where external litigation solicitors (MPS Panel) are appointed, continuing to provide ongoing MPS input, strategic direction and instructions through to resolution

The Ideal Candidate

Due to the 12 month tenure of this role, we do require an individual with experience in claims management or with litigation experience who can quickly swing into action. 

You'll enjoy managing complex and challenging cases, utilising your excellent interpersonal skills and demonstrating tact and empathy in your communications. 

This is a rewarding role in which you'll collaborate cross departmentally working within a friendly and supportive team. 

Package Description

• 12% company pension contribution (3% from the individual)
• Annual bonus scheme up to 15% 
• Private Medical Insurance
• Health Care Cash Plan
• 25 days annual leave, plus bank holidays

About the Company

Medical Protection Society (MPS) is the world’s leading protection organisation for doctors, dentists and healthcare professionals. We protect and support the professional interests of more than 300,000 members around the world, in countries as diverse as the United Kingdom, South Africa and Hong Kong.
We strive to be much more than a last line of defence by being at our members’ side at every step, offering support, advice and world-class defence. Membership provides access to expert advice and support together with the right to request indemnity for complaints or claims arising from professional practice.
We continue to invest in our team to ensure that we are delivering the best possible service for members. This was recognised in 2016 when we were awarded an Investors in People Silver award.

Medical Protection Society